Toyota Material Handling U.S.A. has received record customer satisfaction ratings in its annual Voice of the Customer (VOC) survey program. The 2008 survey, managed by a third-party vendor, results show top-ranking levels in the 90th percentile for customer satisfaction with Toyota sales and delivery, service and parts and overall product experience through Toyota’s dealer network according to TMHU.
Toyota Material Handling receives record-high customer satisfaction ratings
May 26, 2009