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Business roundup: H.O. Penn Cat renovation, Morbark parts price management, Yanmar customer experience center, rental equipment forecast, JLG marketing manager

Updated Nov 15, 2016

Stalco Construction has completed the expansion and renovation of the parts and service departments and rental area of 93-year-old H.O. Penn Cat.

The company renovated 5,000-square feet of the first floor of H.O. Penn’s site in Holtsville, N.Y. on Long Island.

“The renovation has significantly improved the quality of our customers’ experience and allowed us to upgrade the point of sale area. Equally important, the renovation improved the work environment for our personnel,” says H.O. Penn General Parts Manager Liza Katz.

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Forestry equipment manufacturer Morbark has announced it will be using Syncron’s price management products to help with aftermarket parts pricing systems for its dealers.

“With a sophisticated dealer network, we have the objective of maximizing business while also providing logical and attractive pricing plans for both our dealers and customers,” says Erika Snyder, director of part sales and manufacturing at Morbark. “Moving from manual processes to an automated aftermarket pricing solution creates a more seamless, collaborative relationship with dealers, in turn creating better experiences for our end-customers. We’re thrilled to work alongside Syncron’s experts to achieve these goals.”

Morbark says the new cloud-based system Syncron provides will give them more visibility of their pricing processes and allow them to be more nimble in adjusting theses processes.