Caterpillar Safety Services recently launched two updates to its programs intended to build company safety cultures.
The new programs, which include an updated safety perception survey and a program focused on human and organizational performance, incorporate the latest research and approaches to address safety within organizations.
The safety perception survey analyzes an organization's safety culture. The new version includes updated language and discussion of more modern concepts of safety culture excellence, adding questions related to psychological safety and human and organizational performance.
Survey reports are more streamlined with more modern visualization of the data. Five safety activities including hazard identification, event learning, inspections, near misses, and safety meetings are measured.
In addition, the report addresses 11 cultural indicators, including caring climate, employee involvement, feedback, management credibility, training effectiveness, and risk reduction. Further, the indicators also show how safety is perceived differently among employees, supervisors, and management.
The other new concept Caterpillar Safety Services is presenting is the human and organizational performance program. It is a framework concept for talking about safety and creating a resilient safety culture that allows organizations to build more error-tolerant systems by teaching leaders that expecting perfection from workers, processes, or procedures is not realistic.
Traditionally, management of safety systems centers around policies, standard work, and processes that assume work happens in a straight line. Management sets the expectations, tells workers what to do and the workers do it the same way, every day.
